Answered

Idea to make a new video for exporting animations

Maco 2 months ago updated 2 months ago 1

Make an updated version of Export Animations it has been 7 years since the last and compared to the video and Umotion now, there are new export options 

Youtube video
Answer

Hi Maco,
thank you very much for sharing your idea. I will consider making a new video.

In the meantime, the manual is a good place to learn more about the different export settings:

Best regards,
Peter

Answered

Odd character behaviour Pose Editor

Maco 2 months ago updated 2 months ago 1

Hello, something odd has happened, and I'm unsure how to revert the shoulders back to their original form.

This is how the animation should look like (currently not selected in Pose Editor)

Image 1479

But it looks like this when selected

Image 1480

Any idea what could cause this to happen? The only thing I did when this happened was duplicate the existing character, but now for whatever reason any character I have will have this pose when editing.

I have tried to IK setup Wizard again but didn't work either.

(EDIT: It worked fine Sunday with no issues until I did something strange and now has this stance)

Answer
Maco 2 months ago

I fixed it, not sure exactly what I did, I tried reinstalling motion and some other non-rememberable stuff. Weird for sure.

Answered

IK Pin visualization

Anonymous 3 months ago updated by Peter - Soxware Developer 3 months ago 1

I really love the IK Pinning, it was amazing, but sometime went I forget it was in pin mode(or it is not), and when the animation clip need to switch the pinning mode, I will need to check the whole timeline to make sure the pinning is in the right mode, right now is only possible to click on the transform to check each time.
And I wonder is it possible a way to visualization the transform that is in pinning, changing colors(darker),adding a icon, etc

Answer

Hi,
thank you very much for your idea. I like it. I've put it on my list with ideas for the future.

Best regards,
Peter

Answered

Curl error 60: Cert verify failed. Certificate has expired. UnityTls error code: 7

kkyo 3 months ago updated by Peter - Soxware Developer 3 months ago 2

Hello,I'm new one of using Umotion, but I just noticed this error in my Unity Console. I think that it may be no problem to use it, but I care this error that always shows up at interval time. Maybe I just need to wait for the updating of Certificate?

Answer

Hi,
thank you very much for your support request. We are currently looking into this issue and it should be fixed in the next few days. Sorry for the inconvenience.

Best regards,
Peter

Answered

Weapon / item transform axis

Hrohibil 4 months ago updated by Peter - Soxware Developer 1 month ago 1

Hello Peter 


i am having issues with a weapon on my humonoid character. I have exposed the weapon / item so it’s visible. 
i must have accidentally patented it wrongly because when I need to make some adjustments to it it’s transform move or rotation gizmos/ axis are not at its correct place but rather on the bottom of the character.

How do I unparent?? 
how do I apply or revert so the item gets its pivot axsis back? 

Answer

Hi Hrohibili,
thank you very much for your support request. Sorry for the late reply I somehow missed your inquiry. Could you show me a video of your situation?


Thank you very much.

Best regards,

Peter

Answered

How to add a item such like weapon

XZ G (爸爸给你梳中分) 5 months ago updated by Peter - Soxware Developer 5 months ago 1

How to add a item such like weapon in character hands when i animate my character,and i can edit both character and items transform?

Image 1469

Answer

Hi XZ G,
thank you very much for your support request.

If your UMotion project is of type humanoid, be aware that UMotion hides all none humanoid bones by default.

In your humanoid UMotion project, witch into Config Mode and select the additional bone(s). Under the "Properties" tab, set "Visibility" to "Show". This is going to show and include the bone(s) in your animations.

Please let me know in case you have any follow-up questions.

Best regards,
Peter

Answered

Moving a character that is not vertically oriented straight up.

DavidM 5 months ago updated by Peter - Soxware Developer 5 months ago 1

While I am just familiar enough with the Move and Rotation tools to achieve successful edits, I’m still new to animation in general, so I may be about to ask about a tool or technique that doesn’t exist. My apologies if that is the case. I’m looking for a way to move a character straight up from the floor of a scene within a range of frames within a clip, that does not involve moving all three of the position axis by hand. Even though the Move tool has a center grab point that I can use, it also lets me accidentally move the character off to the side as I attempt to move it straight up. 

Because the clip I am editing moves the character in an exercise routine, all of the position axis are constantly changing. Other than adjusting all three axis for every frame I need to adjust, is there a variable, or a control that moves a character strictly vertically other than dragging the character up with the center of the move tool and in all likelihood, having to go back and forth until I get it just right? 

Thanks for your time. 

Answer

Hi David,
thank you very much for your support request.

You can click and drag on one of the arrows of the move tool to limit your adjustment to that specific axis. By switching between "local" and "global" mode you can define if the move tool is oriented along the world space coordinate system (i.e. up points always straight up) or along the object's local coordinate system (i.e. dependent on the objects current orientation).



Please let me know in case you have any follow-up questions.

Best regards,
Peter

Not a bug

Umotion instantly crashes my unity project

Вадим Донцов 5 months ago updated by Peter - Soxware Developer 5 months ago 3

I bought Umotion some days ago, and it worked really well, i made some animations for my project, but today when i tryied to open my unity project and tryied to close Umotion project unity crashed, everytime when i try to interact with Umotion it crashes. I thought maybe reason in my Umotion project and decieded to delete it. After that unity started to crash instanly when open project, and the only way to fix this

Youtube video

 to delete Umotion folder from the project. I really like this asset and i hope  it wont take to much time to fix this

Answer

Hi,
thanks for your support request. I've looked into your editor log. According to the log, native code (i.e. C++ code) in your project crashed. UMotion only uses C++ code when you are actively exporting to FBX, everything else in UMotion is written in C#. Regular C# code can not directly crash Unity. The log doesn't provide any more information on what exactly happened, but from the log it appears that UMotion is only indirectly involved. The crash itself does not seem to happen in any of UMotion's code. Do you have any other plugins in your project that are written in C++?

Best regards,
Peter

Answered

Is this asset abandoned?

Anonymous 5 months ago updated by Peter - Soxware Developer 5 months ago 1
Answer

Hi,
thanks for reaching out. No, this asset is not abandoned.

But please be aware that support times are currently higher than usual due to limited time schedule due to another project which is in the finishing lines.

Best regards,
Peter

Answered

Foot moves on exported animation

superip 6 months ago updated by Peter - Soxware Developer 5 months ago 1

I set Foot IK Pinned in the UMotion editor and the foot is fixed as expected.

However, in the exported animation, the feet move.

Foot.zip

Answer

Hi,
thank you very much for your support request. Foot sliding is a common artifact of the Unity humanoid animation system. Enabling the corrective Foot IK pass of the humanoid animation system in Unity (this can only be done via scripting) can counter this problem. More information on the inner workings of humanoid and also touching foot sliding: https://unity.com/de/blog/engine-platform/mecanim-humanoids

Please let me know in case you have any follow-up questions.

Best regards,
Peter