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Unable to find pluging on menu

Anonymous 5 years ago • updated by Peter - Soxware Developer 5 years ago • 1

Hi I just bought an animation converter from your guys after installing it. It doesn't shows in Window --> Animation Converter? how can I access it please help? I am on 2018.4.13f1

Animation Converter Version:
Unity Version:
2018.4.13f1

Answer

Answer
Answered
Peter - Soxware Developer 5 years ago

Hi,
thank you very much for your support request.

This can happen if there is any compilation error in any of the scripts in your Unity project. Please ensure that you have no red errors in your Unity console. If that doesn't help, please try to restart Unity. Please also try to remove the Animation Converter folders and re-import it from the Asset Store if none of the above has helped.

Please let me know in case you need further assistance.

Best regards,
Peter

Answer
Answered
Peter - Soxware Developer 5 years ago

Hi,
thank you very much for your support request.

This can happen if there is any compilation error in any of the scripts in your Unity project. Please ensure that you have no red errors in your Unity console. If that doesn't help, please try to restart Unity. Please also try to remove the Animation Converter folders and re-import it from the Asset Store if none of the above has helped.

Please let me know in case you need further assistance.

Best regards,
Peter

Customer support service by UserEcho