1. UMotion - Animation Editor
  2. Bugs
Under review

Bug when importing animation clip

Anonymous 4 years ago • updated 4 years ago • 2

Hey guys, I do enjoy Umotion but a bug i keep coming across using Umotion Pro in 2019.4Final is that sometimes if it doesn't like a clip import, it just removes it from your project altogether lol. Any ideas?

UMotion Version:
Unity Version:
Under review
Peter - Soxware Developer 4 years ago

Hi,
thank you very much for your bug report.

May I ask you to provide a reproduction case (i.e. an empty Unity project including just the files I need to reproduce the exact same situation you encountered plus a short step by step instruction explaining how I can reproduce the issue with the provided files)? That would allow me to efficiently investigate and rapidly fix this.

You can send the repo project via the email support form (or request a link to my Dropbox via said email form if file size is too big for email transfer).

Thank you very much.

Best regards,

Peter

Anonymous 4 years ago

thanks for your response Peter. I’ll setup a new project with uMotion and a clip that is a culprit and send to you :)

Customer support service by UserEcho