- UMotion - Animation Editor
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Questions
Cannot download even if I agree to Eula
I purchased the software during this summer sale and tried to download it.
The package manager displayed “Please agree to the Eula”, so I read the Eula displayed on Google Chrome and pressed “Agree” at the bottom, but I cannot download the package.
When I press “Agree”, I am redirected to the UnityAssetStore top page, but nothing happens.
Answer
Hi,
thank you very much for reaching out. I'm sorry to hear that you are having issues downloading your purchased asset from the Unity Asset Store. Please contact the asset store support for further assistance, as we as an asset provider do not have control over this type of asset store functionalities.
Thank you very much and I'm really sorry for the inconvenience.
Tip: Please double check that the account you are logged in inside your Unity editor is the same which you used to purchase the asset (and confirmed the Eula).
Best regards,
Peter
Customer support service by UserEcho
Hi,
thank you very much for reaching out. I'm sorry to hear that you are having issues downloading your purchased asset from the Unity Asset Store. Please contact the asset store support for further assistance, as we as an asset provider do not have control over this type of asset store functionalities.
Thank you very much and I'm really sorry for the inconvenience.
Tip: Please double check that the account you are logged in inside your Unity editor is the same which you used to purchase the asset (and confirmed the Eula).
Best regards,
Peter