Bugs
Umotion instantly crashes my unity project
I bought Umotion some days ago, and it worked really well, i made some animations for my project, but today when i tryied to open my unity project and tryied to close Umotion project unity crashed, everytime when i try to interact with Umotion it crashes. I thought maybe reason in my Umotion project and decieded to delete it. After that unity started to crash instanly when open project, and the only way to fix this
to delete Umotion folder from the project. I really like this asset and i hope it wont take to much time to fix this
Answer
I tryied a lot of things, i copied project and deleted UmotionData folder, deleted objects from the scene what i tryied to animate earlier, and i think i fixed this, it dont crush my project anymore, but im scared it can repeat in the future
Hi,
thanks for your support request. I've looked into your editor log. According to the log, native code (i.e. C++ code) in your project crashed. UMotion only uses C++ code when you are actively exporting to FBX, everything else in UMotion is written in C#. Regular C# code can not directly crash Unity. The log doesn't provide any more information on what exactly happened, but from the log it appears that UMotion is only indirectly involved. The crash itself does not seem to happen in any of UMotion's code. Do you have any other plugins in your project that are written in C++?
Best regards,
Peter
Customer support service by UserEcho
Hi,
thanks for your support request. I've looked into your editor log. According to the log, native code (i.e. C++ code) in your project crashed. UMotion only uses C++ code when you are actively exporting to FBX, everything else in UMotion is written in C#. Regular C# code can not directly crash Unity. The log doesn't provide any more information on what exactly happened, but from the log it appears that UMotion is only indirectly involved. The crash itself does not seem to happen in any of UMotion's code. Do you have any other plugins in your project that are written in C++?
Best regards,
Peter