Answered

Error after first importing asset

Hencade 10 months ago updated by Peter - Soxware Developer 10 months ago 1

Good night! I hope you're well

Recently I acquired the UmotionPro Asset but when I opened the example scene I find this

Image 1438

I tried to re-install it, close the editor and open it but still no working. I am using unity 6 beta (6,000.0.0b13). Another thing that I could notice is to when open the Umotion Pro timeline and select any character of the example scene, the timeline is empty.
Thank you so much!

UMotion Version:
1.29p03
Unity Version:
Unity 6 beta (6.000.0.0b13

Answer

Answer
Answered

Hi,
thank you very much for your support request.

Looks like the Robot-Kyle model wasn't imported correctly into your project. Please try the following: Create a new empty Unity 6 project and import UMotion there. Does that fix the issue?

Best regards,
Peter

GOOD, I'M SATISFIED

I tried in a new project using same version and was working perfect. for anyone having the same problem in the future, it was because i was using another package form the asset store that use the same exact robot model as example, so when imported the Umotion Pro package this folder wasn´t replaced by this one.

thank you for the support!

Satisfaction mark by Hencade 10 months ago
Answer
Answered

Hi,
thank you very much for your support request.

Looks like the Robot-Kyle model wasn't imported correctly into your project. Please try the following: Create a new empty Unity 6 project and import UMotion there. Does that fix the issue?

Best regards,
Peter