Answered

I can't export FBX.. why?

3 years ago • updated by 2 years ago • 1

UMotion Version:

1.28

Unity Version:

UMotion Pro - Animation Editor

Answered

Hi,

thank you very much for your support request.

This error message means that the FBX SDK is not able to load the destination fbx file. Here are a few reasons that come to my mind:

Is the file path / file name correct? Please double check by clicking on the "..." button again (in the settings window) and re-select the fbx file.
Maybe the file is locked by the operating system / by another application. Try to re-start your operating system.
Maybe the file is corrupted and can thus not be read by the FBX SDK.
Maybe the file uses an FBX version not supported by the FBX SDK. Version 2006.02 is the lowest version supported by UMotion, Version 2020 is the latest version supported. I'm not completely sure if the FBX SDK is forwards compatible to newer versions or not. Please let me know if that is the reason.

Best regards,
Peter

Answer

Answered

Hi,

thank you very much for your support request.

This error message means that the FBX SDK is not able to load the destination fbx file. Here are a few reasons that come to my mind:

Is the file path / file name correct? Please double check by clicking on the "..." button again (in the settings window) and re-select the fbx file.
Maybe the file is locked by the operating system / by another application. Try to re-start your operating system.
Maybe the file is corrupted and can thus not be read by the FBX SDK.
Maybe the file uses an FBX version not supported by the FBX SDK. Version 2006.02 is the lowest version supported by UMotion, Version 2020 is the latest version supported. I'm not completely sure if the FBX SDK is forwards compatible to newer versions or not. Please let me know if that is the reason.

Best regards,
Peter