0 votes
asked in Bug Report by Rookie (190 points)
recategorized by
I got stuttering, lagging after animating some animation clips. Lagging just appears on specific models. After clearing model from pose editor, unity editor stable and smooth again. Reimporting the model, it appears right after. I think this is umotion's project problem because i deleted the project of the model, recreated that project and it was fine again. But this's so annoying

1 Answer

+1 vote
answered by Expert (162k points)
selected by
Best answer

thank you very much for your bug report. I really appreciate that.

Please try the following: Create an empty Unity project and import UMotion. Then copy your character and the corresponding UMotion project that makes troubles into that Unity project. If the problem still appears, please send me the whole project so that I can further debug and see what's causing the performance drop. You can request a Link to my Dropbox by sending me an email via the email support form.

Thank you very much and I'm sorry for the inconvenience.

Best regards,

commented by Expert (162k points)
I can reproduce your issue using UMotion V1.10p04 that you have been using. This UMotion version is rather outdated. There have been performance problems in the past that are already fixed in later versions. When I'm using the latest UMotion version (currently V1.18), the performance drop isn't happening anymore (fixes the affected UMotion projects automatically).

So in order to solve this issue, please download the latest UMotion version from the asset store (currently 1.18). All your UMotion projects should be working flawlessly again.

Please let me know if you have any follow-up questions.

Best regards,

Soxware Support

Here you get official product support by the developer and the community for all Soxware Products for Unity®.

Post as guest, login via Facebook or create an account.

Ask questions, report bugs or provide feedback. Please use the correct category and always post in english.

For private email support, please use the Support Form to create a support ticket.

Copyright © 2017 Soxware Interactive | All Rights Reserved | Impressum